Terms of Use

1. Acceptance of Terms

By calling our Galveston helpline at (409) 295-8288, accessing our website, or using any of our Texas-based services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree with any part of these terms, please do not use our services. Continued use of our Gulf Coast services constitutes acceptance of any modifications to these terms.

2. Description of Services

Our Texas Gulf Coast Services Include:

• 24/7 confidential helpline support from Galveston-based specialists
• Assessment of treatment needs and coastal facility preferences
• Matching with appropriate luxury Texas Gulf Coast treatment facilities
• Coordination of initial contact with oceanfront treatment centers
• Ongoing support during the coastal placement process
• Insurance verification assistance for Gulf Coast facilities

Our Services Do Not Include:

• Direct medical treatment or counseling
• Emergency medical services
• Guarantees of admission to any specific Gulf Coast facility
• Medical advice or diagnosis
• Long-term case management
• Operation of treatment facilities

3. Eligibility and Age Requirements

Our Texas-based services are intended for:

• Adults aged 18 years and older
• Legal guardians acting on behalf of minors (with appropriate documentation)
• Individuals seeking addiction treatment services in coastal environments
• Family members seeking help for a loved one
• Those interested in Texas Gulf Coast treatment options

Minors under 18 cannot use our services directly. If you are under 18, please have a parent or legal guardian contact our Galveston team on your behalf.

4. User Responsibilities

When Using Our Gulf Coast Services, You Agree To:

• Provide accurate and truthful information about your situation
• Respond promptly to requests for additional information
• Respect our Galveston-based staff and maintain appropriate communication
• Notify us of any changes in your circumstances or contact information
• Comply with the terms and policies of any Texas treatment facility you choose
• Follow Texas state laws and regulations

You Agree Not To:

• Provide false or misleading information
• Use our services for any unlawful purpose
• Harass, threaten, or abuse our staff or other callers
• Attempt to reverse-engineer or disrupt our systems
• Share confidential information about other clients
• Violate any Texas state or federal laws

5. Confidentiality and Privacy

We are committed to protecting your privacy and maintaining strict confidentiality in accordance with Texas privacy laws. Our detailed privacy practices are outlined in our Privacy Policy.

Key Privacy Commitments:

• All communications are treated as confidential under Texas law
• Information is only shared with your explicit consent
• We follow HIPAA-equivalent privacy practices
• Secure systems protect your personal information
• Compliance with Texas data protection requirements

6. Third-Party Gulf Coast Treatment Facilities

When we refer you to Texas Gulf Coast treatment facilities, please understand:

• Each facility operates independently with its own policies
• We do not control or guarantee the quality of their services
• You will enter into separate agreements with chosen facilities
• We may receive compensation from partner Texas facilities
• Final admission decisions rest with the Gulf Coast treatment centers
• Each facility must comply with Texas healthcare regulations

7. Financial Considerations

Our Texas-Based Services

GTX Detox matching services are provided at no cost to you. We may receive compensation from Gulf Coast treatment facilities for successful referrals, but this does not affect the cost of your treatment or influence our recommendations.

Treatment Costs

Texas Gulf Coast treatment facility costs are separate from our services. We will help you understand:

• Treatment program costs and fee structures
• Insurance coverage and verification
• Payment options and financial assistance programs
• Out-of-network considerations for Texas facilities

8. Limitations of Service

We Cannot Guarantee:

• Admission to any specific Gulf Coast treatment facility
• Availability of beds at preferred Texas facilities
• Specific treatment outcomes or success rates
• Insurance coverage for all treatment costs
• Immediate placement in emergency situations
• Availability of oceanfront accommodations

Emergency Situations

Our services are not appropriate for medical emergencies. If you are experiencing a medical emergency, please call 911 immediately or go to your nearest emergency room.

9. Disclaimer of Warranties

Our Texas-based services are provided "as is" without warranties of any kind. We make no guarantees regarding:

• Treatment outcomes or success rates at Gulf Coast facilities
• Continuous availability of our Galveston-based services
• Accuracy of all information provided by third parties
• Suitability of any particular coastal treatment approach
• Weather conditions affecting Gulf Coast treatment environments

10. Limitation of Liability

To the fullest extent permitted by Texas law, GTX Detox shall not be liable for:

• Decisions made by Gulf Coast treatment facilities regarding admission
• Quality of care provided by third-party Texas facilities
• Treatment outcomes or results
• Indirect, incidental, or consequential damages
• Actions taken based on information we provide
• Weather-related disruptions to coastal treatment programs

11. Intellectual Property

All content on our website and in our materials is protected by copyright and other intellectual property laws. You may not:

• Reproduce or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our materials
• Use our content for commercial purposes
• Copy our Gulf Coast facility database

12. Modifications to Terms

We reserve the right to modify these Terms of Use at any time to comply with Texas laws and improve our services. Changes will be posted on this page with an updated effective date. Continued use of our services after modifications constitutes acceptance of the new terms.

We will make reasonable efforts to notify users of significant changes through our website or direct communication from our Galveston office.

13. Termination

Either party may terminate this agreement at any time:

You May:

• Stop using our Gulf Coast services at any time
• Request deletion of your personal information
• Withdraw consent for information sharing

We May Terminate Services If:

• You violate these terms of use
• You provide false or misleading information
• You engage in inappropriate behavior toward our Galveston staff
• We are unable to assist with your specific coastal treatment needs

14. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of the State of Texas. Any disputes arising from these terms or our services will be resolved through:

1. Direct Communication: We encourage open dialogue to resolve concerns with our Galveston team
2. Mediation: Good faith mediation in Galveston County, Texas before formal legal proceedings
3. Arbitration: Binding arbitration in Galveston County, Texas if mediation fails

15. Texas-Specific Provisions

As a Texas-based service, we comply with all applicable Texas laws and regulations, including:

• Texas Business and Commerce Code
• Texas Health and Safety Code
• Texas Occupations Code
• Texas Medical Practice Act
• Texas Deceptive Trade Practices Act

16. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable under Texas law, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.

17. Contact Information for Terms Questions

If you have questions about these Terms of Use or need clarification about our Gulf Coast services, please contact us: