🌊 Privacy Summary
GTX Detox is a third-party matching service based in Galveston, Texas, that connects individuals with luxury addiction treatment centers along the Gulf Coast. We are committed to protecting your privacy and maintaining strict confidentiality in all our communications and services.
1. Information We Collect
Personal Information
When you contact our Galveston helpline, we may collect the following types of information:
- Name and contact information (phone number, email address)
- Location information (city, state, region)
- Basic information about your situation and treatment needs
- Insurance information (if voluntarily provided)
- Medical information relevant to treatment placement (if voluntarily provided)
- Preferences for coastal or oceanfront treatment environments
Automatically Collected Information
When you visit our website or call our Texas helpline, we may automatically collect:
- Call date, time, and duration
- IP address and browser information (website visits)
- Device information and operating system
- Referring website or source
- Geographic location data (general region)
2. How We Use Your Information
We use your information solely to provide our Gulf Coast matching and referral services:
- To assess your treatment needs and coastal facility preferences
- To identify and recommend appropriate Texas Gulf Coast treatment centers
- To facilitate connections with luxury oceanfront treatment facilities
- To provide ongoing support during the coastal placement process
- To improve our Texas-based services and quality of care
- To maintain relationships with Gulf Coast treatment providers
⚠️ Important: Third-Party Service Disclosure
GTX Detox is a third-party matching service based in Galveston, Texas. We are not a treatment facility. We connect callers with appropriate coastal treatment centers based on their needs. Some calls may be routed to partner Gulf Coast facilities.
3. Information Sharing and Disclosure
With Your Consent
We will only share your personal information with Texas Gulf Coast treatment facilities or other service providers with your explicit consent. You have full control over what information is shared and with whom.
Partner Treatment Centers
When you choose to connect with a specific coastal treatment center, we may share relevant information to facilitate your admission and care coordination. This sharing only occurs with your permission and focuses on Gulf Coast facilities in our network.
Legal Requirements
We may disclose information when required by Texas state law or federal law, such as:
- In response to a valid legal process or government request
- To protect the safety of our clients or the public
- In medical emergency situations
- When required by Texas healthcare regulations
4. Data Security and Protection
We implement comprehensive security measures to protect your information:
- Encrypted phone lines and secure communication systems
- Restricted access to personal information on a need-to-know basis
- Regular security training for all Galveston-based staff members
- Secure data storage with regular backups in Texas-based servers
- Industry-standard encryption for data transmission
- Compliance with Texas data protection requirements
HIPAA Compliance
While we are not a covered entity under HIPAA, we follow HIPAA-equivalent privacy practices to ensure the highest level of confidentiality for all health-related information, in accordance with Texas healthcare privacy standards.
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of future communications at any time
- Portability: Request transfer of your information to another provider
- Texas Rights: Additional rights under Texas privacy laws
6. Cookies and Website Technology
Our website may use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences for future visits
- Provide location-based services for Texas Gulf Coast facilities
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality, particularly location-based coastal facility recommendations.
7. Third-Party Links
Our website may contain links to third-party websites, including Texas Gulf Coast treatment centers. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly in accordance with Texas child protection laws.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, Texas state laws, or federal legal requirements. We will post any updates on this page and indicate the revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Data Retention
We retain personal information only as long as necessary to provide our Gulf Coast services and comply with legal obligations. Typically, we retain information for:
- Active cases: Duration of service plus 2 years
- Call records: 3 years for quality assurance and Texas compliance
- Website analytics: 2 years
- Treatment center coordination records: As required by Texas regulations
🛡️ Your Gulf Coast Confidentiality is Protected
We understand that seeking help for addiction requires courage and trust. As a Texas-based service, we are committed to maintaining the highest standards of confidentiality and will never share your information without your explicit consent except as required by law.
11. International Data Transfers
Your information is processed and stored within the United States, primarily in Texas-based servers. If you are accessing our services from outside the US, please be aware that your information may be transferred to and processed in the United States, specifically in Texas.
12. Texas-Specific Privacy Provisions
As a Texas-based company, we comply with all applicable Texas privacy laws and regulations, including:
- Texas Identity Theft Enforcement and Protection Act
- Texas Medical Privacy Act
- Texas Business and Commerce Code privacy provisions
- Texas Health and Safety Code confidentiality requirements
13. Contact Information for Privacy Concerns
If you have questions about this privacy policy or concerns about how your information is handled by our Galveston team, please contact us:
Privacy Officer
GTX Detox
Galveston, Texas
Phone: (409) 295-8288
Available 24/7 for privacy concerns